Shipping policy
As an environmentally friendly company we ensure that all of our shipping is 100% carbon neutral. We achieve this through our partnership with Shopify Planet by contributing toward Restoring Nature and bringing the planet to a healthier state.
A portion of every sale goes toward helping over 20 innovative companies that believe we can help reverse climate change. So yes, by supporting us, you too can contribute towards giving our planet a future. Thus making us the clothing store of choice for the women of today.
Processing Time
Processing time from ordering, until dispatch, can be up to 5 business days.. This includes:
- Manufacturing
- Quality control
- Preparing your package for shipment
- Getting tracking numbers from the courier
Where possible, we do ship sooner depending on stock levels and general workload levels.
Once your order is placed, and your shipment leaves our warehouse, you will receive your tracking information by email or sms.
You will then be able to follow your package using our Tracking Page.
Shipping Types
DHL - 3 to 5 business days
- All countries
Free Shipping - 5 to 11 business days
- USA and North America
- Europe
- Australia and New Zealand
- Many more
Other Shipping Methods
- We have options for 100+ countries
You can choose your shipping method during checkout.
Lost and Delayed Packages
First Steps
Please check the status of your shipment with our Tracking Page.
Next Steps
If your package has been delivered, but you do not know where it is, please Contact Us. We will do our best to help contact the courier to locate your item – at your request.
Please do keep in mind that once your package leaves our warehouse, we have little to no control over your package.
It is the courier’s responsibility to deliver your order within the expected time frame.
We do not offer refunds or replacement shipments for late deliveries unless 45 days (60 days for Brazil only) have passed since the shipment date.
Frequently Asked Questions
Please see our FAQ Guide for any other questions you may have.
Contact Us
For more information please reach out through our Contact Us page, Chat Button on the Website, Instagram or Facebook